Privacy Policy

Last updated April 23, 2025

This Privacy Notice for SipHauz (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at https://siphauz.com, or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@siphauz.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. For more details, use the links following each key point or refer to the table of contents below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more in “WHAT INFORMATION DO WE COLLECT?”
  • Do we process any sensitive personal information? We do not process sensitive personal information, such as racial or ethnic origins, sexual orientation, or religious beliefs.
  • Do we collect any information from third parties? We do not collect any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process it for other purposes with your consent. Learn more in “HOW DO WE PROCESS YOUR INFORMATION?”
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more in “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”
  • How do we keep your information safe? We have organizational and technical processes to protect your personal information, though no system is 100% secure. Learn more in “HOW DO WE KEEP YOUR INFORMATION SAFE?”
  • What are your rights? Depending on your location, you may have certain rights regarding your personal information. Learn more in “WHAT ARE YOUR PRIVACY RIGHTS?”
  • How do you exercise your rights? Visit siphauz.com/data-request or contact us. We will act on requests per applicable data protection laws.

Want to learn more? Review the full Privacy Notice below.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
  6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  8. HOW LONG DO WE KEEP YOUR INFORMATION?
  9. HOW DO WE KEEP YOUR INFORMATION SAFE?
  10. DO WE COLLECT INFORMATION FROM MINORS?
  11. WHAT ARE YOUR PRIVACY RIGHTS?
  12. CONTROLS FOR DO-NOT-TRACK FEATURES
  13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
  15. DO WE MAKE UPDATES TO THIS NOTICE?
  16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information you voluntarily provide when you register on the Services, express interest in our products or Services, participate in activities on the Services, or contact us.

  • Personal Information Provided by You: The information we collect varies based on your interactions with us, your choices, and the features you use. It may include:
    • Names
    • Phone numbers
    • Email addresses
    • Mailing addresses
    • Job titles
    • Usernames
    • Passwords
    • Contact preferences
    • Contact or authentication data
    • Billing addresses
    • Debit/credit card numbers
  • Sensitive Information: We do not process sensitive information.
  • Payment Data: If you make purchases, we may collect payment data like your payment instrument number and security code. This is handled and stored by __________. See their privacy notice at __________.Social Media Login Data: If you register using social media accounts (e.g., Facebook, X), we collect profile information from the provider. See “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” for details.

All personal information you provide must be true, complete, and accurate. Notify us of any changes.

Information Automatically Collected

In Short: We automatically collect some information, like your IP address and device characteristics, when you use our Services.

We collect certain information automatically when you visit, use, or navigate the Services. This does not reveal your specific identity but includes:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information, such as IP address, browser type, and activity on the Services (e.g., date/time stamps, pages viewed).
  • Device Data: Information about your device, including IP address, device ID, location, and operating system.
  • Location Data: Device location data, which may be precise or imprecise, collected via GPS or IP address. You can opt out by adjusting your device settings, though this may limit some Service features.

We also use cookies and similar technologies. See our Cookie Notice at siphauz.com/cookies.

Google API: Our use of Google API data adheres to the Google API Services User Data Policy, including Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with law, or with your consent for other purposes.

We process your personal information for various reasons, including:

  • To facilitate account creation and management
  • To deliver and support Services
  • To respond to inquiries and offer support
  • To send administrative updates
  • To fulfill and manage orders
  • To request feedback
  • To send marketing communications (opt-out available; see “WHAT ARE YOUR PRIVACY RIGHTS?”)
  • To deliver targeted advertising (see Cookie Notice: siphauz.com/cookies)
  • To protect our Services from fraud
  • To analyze usage trends
  • To assess marketing effectiveness
  • To protect vital interests, like preventing harm

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We process your information when necessary and legally justified, such as with your consent or to fulfill obligations.

For EU/UK Residents:

Under GDPR and UK GDPR, we rely on:

  • Consent: With your permission for specific purposes (withdrawable; see “WHAT ARE YOUR PRIVACY RIGHTS?”).
  • Contract: To fulfill our obligations to you.
  • Legitimate Interests: For business purposes (e.g., marketing, fraud prevention) unless overridden by your rights.
  • Legal Obligations: To comply with laws.
  • Vital Interests: To protect safety.

For Canadian Residents:

We process with express or implied consent (withdrawable) or, exceptionally, without consent when legally permitted (e.g., for fraud prevention, legal compliance).

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information in specific situations, like business transfers.

We may share your personal information during:

  • Business Transfers: Mergers, sales, or acquisitions involving our company.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for data safety on third-party sites linked from our Services.

Links to third-party websites or ads do not imply endorsement. We cannot guarantee their privacy practices. Review their policies directly.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we use cookies and tracking technologies for security and analytics. We use cookies and similar tools for security, functionality, and advertising. Third parties may also use these for analytics and tailored ads. Opt-out options are available per “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?” See our Cookie Notice: siphauz.com/cookies.

Google Analytics: We use Google Analytics for tracking, with features like Remarketing. Opt out at https://tools.google.com/dlpage/gaoptout.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: Social media logins give us access to certain profile information. If you use social media to register, we receive profile data (e.g., name, email) from the provider, used only as outlined here. Check their privacy notices for their practices.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information as needed for this Notice’s purposes or as required by law.

We keep your data while you have an account with us, deleting or anonymizing it thereafter unless legally required otherwise.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use security measures, but no system is fully secure.

We implement technical and organizational safeguards but cannot guarantee against all breaches.

Use our Services at your own risk in a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: No, we do not knowingly collect data from those under 18.

We do not target minors. If we detect such data, we delete it.

Contact us at dpo@siphauz.com if aware of any collection.

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have rights to access, correct, or delete your data, depending on your location.

EEA, UK, Switzerland, Canada Residents: Rights include access, rectification, erasure, and more. Contact us below.

All Users:

  • Withdraw consent: Contact us.
  • Opt out of marketing: Use email unsubscribe links.
  • Account updates: Log in or contact us.
  • Cookies: Adjust browser settings (see Cookie Notice).

Contact: privacy@siphauz.com.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT signals, as no standard exists. California law notes we do not honor DNT at this time.

13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, residents of certain states have rights like access and deletion.

Categories Collected (Past 12 Months):

  • Identifiers (e.g., name, email): YES
  • Customer Records data: YES
  • Protected characteristics: YES
  • Commercial info: YES
  • Biometric: NO
  • Internet activity: YES
  • Geolocation: YES
  • Audio/Visual: NO
  • Employment info: NO
  • Education info: NO
  • Inferences: YES
  • Sensitive info: NO

Rights: Know, access, correct, delete, opt out of targeted ads. Exercise at siphauz.com/data-request or hello@siphauz.com.

14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

Australia/New Zealand: Rights to access/correct data under Privacy Acts.
South Africa: Similar rights; contact the Information Regulator if needed.

15. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, updates occur as needed, marked by a revised date.
Check frequently for changes.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email our DPO at dpo@siphauz.com or write to:

SipHauz
Data Protection Officer
New Castle, Bota Land Village
Limbe, SOUTHWEST 00000
Cameroon

17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU

Request access, updates, or deletion at siphauz.com/data-request, subject to applicable laws.